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Women and Access: Ask Who Cannot Reach the Service

Women and Access: Ask Who Cannot Reach the Service — Original analysis and practical exercises from Mustanef.

العربية — المادة المقابلة

More users do not prove that a gap has closed. The sample may change while connection cost, time and language still block some groups.

The decision to examine

Use voluntary listening, provide a non-digital route and examine access and withdrawal without sensitive details. Do not infer people’s needs from appearance.

Worked example

ITU’s 2025 global estimates put Internet use at 77% for men and 71% for women. This is an aggregate difference, not a description of every country or individual.

From idea to practice

  1. Describe the problem as a need, not a product name.
  2. Specify evidence needed before a decision and who reviews it.
  3. Test a non-personal example and log failures as well as successes.
  4. State whether to continue, improve or stop and why.

Your exercise

Write two barriers to check locally and one way to make the service available without requiring a personal phone.

Review rubric

A useful answer identifies a context, checkable evidence, a boundary and an owner for the next step. If it fits any organisation unchanged, add a detail specific to the case. This is a learning rubric, not automatic marking or official assessment.

Further reading: Facts and Figures 2025: gender digital divide — ITU · 2025 · Checked: 8 October 2026

Your next step

Open the readiness notebook · Explore policy sources

Institutional DJAIRI material prepared with AI assistance. Learning examples are hypothetical; analysis and recommendations are Mustanef’s. Citing a source does not imply partnership or endorsement.